Our History

At Med Billing Care, our journey has been one of purpose, growth, and unwavering commitment to transforming how healthcare providers manage their revenue. From our humble beginnings to becoming a trusted name in revenue cycle management, we’ve remained focused on one mission: helping healthcare professionals thrive.

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Since
2014

From a small startup to a trusted name in healthcare revenue cycle management, here’s how Med Billing Care evolved over the years:

Centennial Reflection & Client Appreciation Milestone

As we marked our 10-year anniversary in 2024, Med Billing Care took a moment to reflect on the journey, values, and partnerships that shaped who we are today. While we don’t have the legacy of a century-old hospital, our commitment to supporting healthcare providers has been no less meaningful—especially during times of challenge and change.

To commemorate this milestone, we organised a series of reflective and celebratory events, bringing together our clients, staff, and partners across the country:

A digital showcase highlighting our growth, client successes, and major industry milestones we've adapted to — including regulatory shifts, EHR transitions, and the pandemic.
Our staff came together to present personal stories of how Med Billing Care made a difference in their lives and in the practices we serve.
A special virtual gathering honouring our longest-standing clients for their trust and loyalty. Appreciation plaques and spotlight interviews were featured.
We gave back to our community by sponsoring wellness initiatives for small clinics, offering pro bono audits, and organizing a charity drive supporting underfunded medical outreach programs.

Reflecting On Our Role in Healthcare

Though we aren’t on the clinical front lines, we are proud to play a vital behind-the-scenes role in healthcare. Every claim submitted, every denial overturned, and every dollar recovered supports real people — doctors, clinics, and the patients they serve.

Our centennial remembrance wasn’t just about looking back — it was about recommitting to excellence in the years ahead.

Our Hospital’s Timeline

2014 2015–2016 2017 2018–2019 2020 2021–2022 2023 2024 2025

First Achievements Achieved

Founding Year & Initial Successes Med Billing Care was founded by a small team of experienced billing professionals who saw the growing challenges faced by solo healthcare providers. Within the first year, we onboarded 10+ clients and achieved a 92% clean claims rate — a strong indicator of our quality from day one.

Growing by Trust

Expanding Our Client Base & Services With growing referrals, we expanded into new specialties including dental, chiropractic, and urgent care billing. Our team doubled in size, and we launched denial management and follow-up services to reduce revenue leakage for our clients.

Entering the Digital Era

Technology Integration & Automation Recognising the future of healthcare was digital, we integrated EHR platforms such as Kareo, DrChrono, and AdvancedMD. We also rolled out our first in-house claim tracker, giving clients real-time visibility into billing performance.

National Reach Established

From Regional to National Operations We expanded service coverage across the United States, servicing providers in all major states. Our client portfolio grew by 300%, and we established partnerships with several multi-location clinics and lab facilities.

Resilience in the Pandemic

Supporting Providers Through COVID-19 As the world shut down, we scaled up. We launched virtual onboarding, telehealth billing support, and provided complimentary audits to struggling practices. Our VAs handled over 50,000 patient interactions during this year alone.

Diversification & Specialisation

New Services, More Value We introduced Veterinary Billing, Medical Coding, and Virtual Assistance services. Our coders achieved a 98% accuracy rate, while our veterinary division became one of the fastest-growing segments.

Recognition & Retention

Award-Winning Quality & Client Loyalty With 99% client retention and glowing feedback, we received industry recognition for outstanding billing support and innovation. We hit 1 million claims processed with a consistent 96% first-pass acceptance rate.

A Decade of Dedication

10-Year Anniversary & Strategic Roadmap We celebrated 10 years of service with client appreciation campaigns, staff recognitions, and the rollout of a roadmap focused on AI-driven analytics, automated eligibility verification, and predictive denial prevention.

Advancing Into the Future

AI, Automation & Global Vision In 2025, we’re embracing next-gen solutions. We’ve begun integrating AI-assisted coding and claim prediction, expanded into global RCM consulting, and introduced a client portal with real-time dashboards, performance scores, and smart alerts. Our mission remains the same: deliver transparent, scalable, and efficient billing solutions that grow with you.
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